Warranty Policy

Finishes of Pipes and Fittings, and all Other Parts and Components, Excluding Wood

-1 Year Limited Warranty-

All metal finishes and other parts and components, excluding wood, are warranted by Furniture Pipeline LLC to you, the original retail purchaser, for a one-year period starting from the date of purchase, to be free from material manufacturing defects. Furniture Pipeline LLC will pay, within one-year from the date of purchase, reasonable and standard labor rates to repair or replace the defective parts including the shipping costs from the retailer to and from Furniture Pipeline LLC or a repair center designated by Furniture Pipeline LLC at no charge to the original retail purchaser.

LIMITATIONS AND EXCEPTIONS

Under this Limited Warranty, the sole liability of Furniture Pipeline LLC is limited to repair, or at Furniture Pipeline LLC’s option, replacement of any manufacture defected items or parts, excluding wood. Furniture Pipeline LLC will pay, within one year from the date of purchase reasonable and standard labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Furniture Pipeline LLC, at no charge to the original retail purchaser. After one year from the date of purchase, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

The Limited Warranty provides coverage to the original retail purchaser and does not apply to rented, business, commercial, institutional, or other non-residential uses. The Limited Warranty does not apply to (1) merchandise that was, at any time, used as a floor sample or display model, (2) any merchandise purchased “as is” or second-hand, (3) any merchandise purchased at a distress sale or a going out of business sale, or (4) any merchandise purchased from a liquidator. This warranty, whether express or implied, covers only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. The warranty is null and void if the furniture has been moved from original point of delivery to the consumer.

Finishes of Metal and Metal Components

The Limited Warranty, of "Finishes of Pipes and Fittings, and all Other Parts and Components, Excluding

Wood", does not cover (1) damages resulting from excessive soiling, improper or unapproved cleaning methods,

(2) fading or other damages resulting from exposure to sunlight, (3) damages resulting from household humidity, or (4) damages resulting from any liquid, including but not limited to alcohol and water based cleaning products. Any use of improper or unapproved cleaning methods voids all warranties of Furniture Pipeline LLC.

Modifications to Products

The Limited Warranty does not apply to any product that has been altered by any person, dealer, or company without the express written authorization of Furniture Pipeline LLC.

Implied Warranty

IMPLIED WARRANTY, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED TO THE FOLLOWING DURATIONS:

FINISHES AND ALL OTHER PARTS AND COMPONENTS

EXCLUDING WOOD – 1 YEAR

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THEREFORE, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

DISCLAIMER

NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF FURNITURE PIPELINE

LLC, WITH RESPECT TO THE FURNITURE AND ITS PARTS, OR THE OPERATION, REPAIR, OR

REPLACEMENT OF THE FURNITURE AND ITS PARTS. FURTHERMORE, NO REPRESENTATIVE ON THE BEHALF OF FURNITURE PIPELINE LLC OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES.

SOME RETAILERS MAY OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED

TO EXTENDED OR ADDITIONAL FINISH WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. FURNITURE PIPELINE LLC SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY.

IN NO EVENT, SHALL FURNITURE PIPELINE LLC BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL

DAMAGES, SUCH AS LOSS OF USE, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. IN NO EVENT, SHALL FURNITURE PIPELINE LLC’S RESPONSIBILITY EXCEEDS THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

REMEDY AND CLAIMS

Under this Limited Warranty, Furniture Pipeline LLC’s exclusive obligation during the applicable warranty period is to repair or replace, at its option, any part or parts found, upon examination by an authorized manufacturer’s representative of Furniture Pipeline LLC, to contain a material manufacturing defect. For all of its products, other than Wood (as stated in the heading "Finishes of Pipes and Fittings, and all Other Parts and Components, Excluding Wood"), Furniture Pipeline LLC will pay, within one year from the date of purchase by the original retail purchaser, reasonable and standard labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Furniture Pipeline LLC, or a repair center designated by the Customer Service Department of Furniture Pipeline LLC, at no charge to the original retail purchaser. After one year from the date of purchase, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

If within the warranty period, identical materials are unavailable at the time of repair or replacement, Furniture Pipeline LLC reserves the right to substitute materials of equal or better quality. Replacement parts may vary in color from the original due to aging, ware, and the natural anodizing and flash plating process.

Any item repaired or replaced under this Limited Warranty will be covered by the Limited Warranty for the remainder of the original warranty period only.

Claims

If a problem should arise which you feel is covered by our Limited Warranty, contact the Furniture Pipeline LLC authorized retailer from whom you purchased your furniture. The original bill of sale and the product serial number are necessary for the fulfillment of the warranty. Please make sure any claim for warranty service is accompanied by the necessary information to satisfy the warranty requirements. If necessary, the retailer will contact Furniture Pipeline LLC to establish service. If the problem can be easily corrected, Furniture Pipeline LLC will authorize the retailer to make those repairs. Furniture Pipeline LLC reserves the right to require defective parts be returned to Furniture Pipeline LLC upon request.

Furniture Pipeline LLC is not responsible for scheduling or the cost of transporting your furniture from your home to the retailer or from the retailer to your home. You must make those arrangements with the retailer. If you or the retailer have moved and you need service, contact Furniture Pipeline LLC in writing or call our Customer Service number.

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